This website is operated by Club Concept. Throughout the site, the terms “we”, “us” and “our” refer to Club Concept. Club Concept offers this website, including all information, tools and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following refund policy (“Refund Policy”). These Refund Policy apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content. Please read these Refund Policy carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Refund Policy. If you do not agree to all the refund policies of this agreement, then you choose to not access the website or use any Services.
Any new service levels which are added to the current store shall also be subject to the Refund Policy. You can review the most current version of the Refund Policy at any time on this page. We reserve the right to update, change or replace any part of these Refund Policy by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
All collectibles submissions made through our services for grading are subject to this refund policy. Once a card has entered the grading process, no refunds will be provided unless the grading company rejects the card.
If you opts for a cash refund, 75% of the grading costs will be refunded to account for our administrative fees.
If you opt to re-grade the card with a different grading company, a full refund will be provided in the form of a voucher applicable towards the re-grading.